Privacy Policy

Last updated: August 29, 2025

Who We Are

GOMEZ SOLUTIONS HVAC LLC (“Gomez Solutions HVAC”, “we”, “us”, or “our”) provides residential and commercial HVAC services in the United States.
Phone: 813-277-8112
Email: GomezSolutionsHVAC@yahoo.com

Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and forms, contact us by phone, text/WhatsApp, email, or social media, or otherwise interact with us. Our website and services are intended for people in the United States.

This site may link to an external appointment or lead page powered by GoHighLevel (“GHL”). Data you enter there is collected on our behalf and stored in our GHL CRM.

Information We Collect

Information You Provide

Name, email, phone number
Service address and type of service requested
Preferred date/time and message content
Any files or photos you choose to upload

Information Collected Automatically

IP address, device and browser data, cookie identifiers
Approximate location, pages viewed, referral/UTM data
Form interactions and ad campaign performance

Information From Third Parties

Analytics/ad partners and social networks may send us campaign and audience data.

Cookies & Tracking

We use cookies and similar technologies for site operation, analytics, and advertising. Typical tools include:

Google Analytics 4 & Google Ads (measurement/ads)
Meta Pixel (ads/retargeting)
Hotjar or Microsoft Clarity (session insights)
reCAPTCHA v3 (fraud prevention) — This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
GoHighLevel (GHL) forms, chat, and CRM tracking

You can manage cookies in your browser, through our banner, and via industry opt-outs (e.g., DAA/NAI). Blocking cookies may affect site functionality.

How We Use Information

Provide quotes, schedule appointments, and deliver HVAC services
Communicate about your requests (email, phone, SMS/WhatsApp)
Send service updates and, if you opt in, promotions
Improve the site, ads, and customer experience (analytics)
Protect against spam/fraud and comply with law

By entering your phone number on our forms or messaging us, you agree to receive service and marketing texts/calls (including via autodialer). Msg & data rates may apply. Frequency: recurring, up to several messages per month. Not a condition of purchase. Reply “STOP” to opt out and “HELP” for help.

Disclosure of Information

We do not sell personal information for money. We may share data with:

Service providers (e.g., GHL, hosting, email, analytics) bound by contract to use data only for us
Advertising partners (e.g., Google/Meta) for measurement and cross-context behavioral advertising
Legal/safety purposes or during a business transfer (e.g., sale or merger)

Your Choices & Rights

Marketing: unsubscribe in any email or reply STOP to texts
Analytics/ads: use our cookie banner, browser settings, and platform tools (Google/Meta ad preferences)
Access/Deletion: U.S. residents may request access, correction, or deletion of personal information we hold, subject to verification and legal exceptions

Notice for California Residents

We do not sell personal information for money, but we may “share” it for targeted advertising. You may opt out via Your Privacy Choices. We do not intentionally collect or use sensitive personal information beyond providing our services.

Data Retention

We keep personal information for up to 24 months after your last interaction, or longer if needed to comply with legal, tax, or safety obligations, resolve disputes, or maintain business records.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to our business. No method of transmission or storage is 100% secure.

Children’s Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child provided data, contact us to delete it.

International Visitors

We are U.S.-based. If you access the site from outside the U.S., you understand your data will be transferred to and processed in the United States.

Third-Party Links & Embedded Content

Our site may include links to third-party sites and tools (e.g., GHL form pages, Google/Meta). Their privacy practices govern their use of your data.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date shows the latest revision. Material changes will be posted on this page and/or through the site banner.

Contact Us

Questions or requests about privacy?
Email: GomezSolutionsHVAC@yahoo.com
Phone: 813-277-8112